If your vehicle is being stored at our premises, we will gladly help you recover your vehicle as quickly and as inexpensively as possible (see fee schedule below). Please note the following instructions and read our Frequently Asked Questions to ensure best possible service.

 

 

Instructions to Recover Your Impounded Vehicle

1. Come to our office during office hours: Monday-Friday, 8:00am - 5:00pm. (You may pick up property or your vehicle after hours, but a after hours fee will be charged on holidays and after normal business hours).

2. Bring the following paperwork:

     - Proof of Ownership (Current registration, Title with your name printed on front, ).

     - Photo Identification (Valid US Drivers license, Valid State ID, Valid Military ID, Valid Passport).

     - A Police department release if your car has a hold.

3. Provide full payment (Cash, Visa or Mastercard. No checks can be accepted).

 

 

Instructions to Retrieve Property from a Vehicle

Note: We will only release property from a vehicle to the registered owner. There are no exceptions to this rule. You must be able to show a valid ID and proof of current registration in your name to claim any property.  

Please note that nothing attached to the vehicle by any means will be released.

Items that may be released:

Items that will NOT be released:

- Legal Papers

- Stereos (Including Speaker boxes and Amplifiers)

- Medications

- Battery or other engine parts

- Purse or wallet

- Wheels & Tires

- Etc.

- Etc.

Frequently Asked Impounded Vehicles Questions

Q: Does it matter how long I leave my vehicle at North Bay Tow, Inc.?

Yes. Fees are assessed daily. To minimize your costs, please arrange to pick-up your vehicle as soon as possible. Call for daily fees and carefully follow instructions for retrieving your vehicle. Furthermore, after a set period of time (approximately 30 days depending on the value of the vehicle), it becomes at risk to be sold at lien sale (contact our office for the specific time line for your vehicle).

Q: What happens if I don't retrieve my vehicle in time?

If you are unable to pick up your vehicle within the set time before the lien sale ends, you can do nothing and leave your vehicle. We will attempt to sell it and recover the towing and storage fees. If the vehicle does not sell, or the sale price does not cover the fees, we will begin collection proceedings to recover the remaining balance.

Q: What if I'm not the vehicle's registered owner?

If you are not the registered owner, you must have the registered owner come into our office with you.

 


 

NOTE: A vehicle stored in our impound lot will only be released to the legal and/or

registered owner.  The exception to this rule would be when the legal and/or registered owner’s actual

presence is unlikely due to a limited list of reason’s that may, or may not, be limited to:

 

A. - Hospitalized due to Illness or Injury

B. - Located in another City, State or Country of considerable traveling distance from the location of our main office.

C. - Imprisoned in a Local Jail, State or Federal Detention Facility

 

 

   In the event that one of the three above scenarios exist, a "VEHICLE RELEASE FORM" would be required to be completed and notarized by a legally commissioned Notary Public. Said form can be obtained from this website by clicking on the link above, or can be faxed by calling our office at (707) 446-3345.

 

   In the case where the legal and/or registered owner has been judged to be “mentally incompetent” by a signed court order, a copy of such court order accompanied by a valid and/or legal “power-of-attorney” instrument will be required for presentation at the time of vehicle release.

 

   In the case where the legal and/or registered owner is "deceased", then a valid/legal “death certificate” will be required for presentation at the time of vehicle release, in addition to documents providing proof that the person the vehicle is being released to is the "executor" of the estate of the legal and/or registered owner of the vehicle being released, or any legal and binding document(s) that can establish that the person claiming such a vehicle has a legal right to take possession of same.

 

 

 

 

 

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Copyright © 2007 North Bay Tow, Inc. All rights reserved.